831 S. Nevada Ave, Colorado Springs, CO 80903
Phone: (719) 387-6700 | Fax: 719-632-7807 | info@csha.us
Performance Measures
The Colorado Springs Housing Authority (CSHA) is held to strict compliance and performance standards in the operation of our housing programs. Several of the most important indicators that are used to evaluate the CSHA are listed below:
PHAS (Public Housing Assessment System) measures the performance of a Housing Authority in the operation of the Public Housing Program. For the fiscal year 2019, the CSHA achieved a score of 95 out of 100 points.
SEMAP (Section Eight Management Assessment Program) measures the performance of a Housing Authority that administers the Housing Choice Voucher Program (Section 8) in 14 key areas. For the fiscal year 2020, the CSHA achieved a score of 103.
The CSHA utilized 99% of the total capacity for vouchers in 2020.
REAC (Real Estate Assessment Center) is the inspection process used in assessing the physical condition of properties in the Public Housing Program. The primary purpose of conducting inspections is to insure properties are maintained to HUD quality standards. Inspection scores for 2019 averaged 89% out of 100 points. Due to COVID-19, REAC inspections were canceled for 2020.
Annual Audit: For the fiscal year 2020, the CSHA received an "unmodified clean" audit report, meaning there were no audit findings and that the CSHA is considered a "low-risk" for concerns. This marks the eighth consecutive year the CSHA has achieved this rating.
Occupancy: The CSHA is required to maintain certain levels of tenant occupancy in our units to meet optimum standards. For fiscal year 2020, the occupancy rate in the Public Housing Program was 99%. The occupancy rate in non-public housing programs was 99%. These rates are higher than the market as a whole and indicate strong performance.
** Performance Measures data updated yearly